How do I determine my size?
To determine your size, we recommend referring to our size chart, which can be found on each product page. The size chart provides measurements for different body parts, such as bust, waist, and hips. Measure yourself using a measuring tape and compare your measurements to the size chart to find the best fit.
What is the return policy?
We accept returns within 30 days of purchase. The item must be unworn, unwashed, and in its original condition with tags attached. Please ensure that the item is returned in its original packaging. For more information, please refer to our Return & Refund Policy page.
How long does shipping take?
Shipping times vary depending on your location and the shipping method selected at checkout. Typically, orders are processed within 1-3 business days. Once shipped, standard shipping usually takes 7-14 business days, while express shipping takes 3-7 business days. Please note that these are estimated shipping times and may vary due to factors beyond our control.
Can I cancel or modify my order?
If you need to cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request. However, please note that once an order has been shipped, it cannot be canceled or modified.
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your package on our website or the shipping carrier's website.
Do you offer international shipping?
Yes, we offer international shipping to most countries. However, please note that customs fees, taxes, and duties may apply depending on your country's regulations. These fees are the responsibility of the customer and are not included in the shipping cost.
What payment methods do you accept?
We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience and security.
If you have any further questions or need assistance, please don't hesitate to contact our [email protected] customer service team.
